Privacy statement

At Chawa, we value privacy and the protection of personal information. Here we provide insight into how we collect, secure and store data, as well as how we handle contact information.

1. Personal Information Collected

1.1 Account
When making purchases, we collect the following personal information during the buying and selling process: first and last name, home and billing address, telephone number, IP address and email address.

1.2 Newsletters
With your permission, we will send you updates and newsletters about our webshop and products.

1.3 Customer service
Our customer service has access via email and information to provide appropriate support.

2. Consent

In transactions, we assume that you give permission for the collection of specific information. Consent can always be withdrawn.

3. Disclosure

We may disclose personal information if required to do so by law or in violation of our Terms of Service.

4. Retention periods

We apply data minimalism and do not store data longer than necessary, for a maximum of 10 years.

5. Cookies

We use functional and analytical cookies for a better online experience.

6. Third Party Services

Third-party service providers have access to information for transactions. Please read the privacy policies of these providers for insight.

7. Security

We take precautions and follow best practices to protect personal information.

8. Changes to Privacy Policy

We reserve the right to change the Privacy Policy at any time. Changes are effective immediately upon posting on the site.

9. Contact information
Contact us by email ( info@chawa.eu ) or the contact form on the website. At Chawa, your privacy is central.